Frequently Asked Questions
Everything you need to know about our high-performance apparel.
What is the expected delivery time for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner.
How do I ensure I select the correct size?
Each product page features a detailed size guide. Since tactical gear often has a more athletic or compression fit, we recommend measuring your chest and waist before purchasing.
What is your return policy for worn items?
We offer a 30-day return policy for items in original condition with tags attached. For hygiene and safety reasons, gear that has been used in the field cannot be returned.
Are your materials water-resistant or waterproof?
Most of our outerwear features a DWR (Durable Water Repellent) coating which is water-resistant. Specific professional-grade items are fully waterproof and will be labeled as such in the description.
Do you offer professional or military discounts?
Yes, we offer a 15% discount to active-duty military, veterans, and first responders. Please verify your status through the link in our footer to receive your code.
How should I wash my tactical apparel to maintain its durability?
We recommend machine washing on a cold, gentle cycle and air drying. Avoid fabric softeners and bleach, as these can break down specialized fibers and infrared treatments.
